We work with every partner to provide them with the "PLL Experience".
This means that what we call "Enhanced Hospitality"
"Our actions convey to our partners that we are on their side, value their business, and willing to go the extra mile to keep it".
We achieve the PLL Experience and Enhanced Hospitality by:
- Seeking first to understand our partners’ needs and overall systems. (For example: agency culture, community culture, funding source and process, protocols, etc.)
- Developing the blueprint to help our partners implement the PLL program (We know no 2 communities or systems are the same)
- Formalizing communication between PLL and community partners